For You If
- You are new to the profession
- You are considering a career change to workplace and/or facilities management
Knowledge & Understanding
- Has knowledge and understanding of facts, procedures and ideas in an area of study or field of work to complete well-defined tasks
- Can interpret relevant information and ideas
- Is aware of a range of information that is relevant to the study of workplace and/or facilities management
Can Do
- Select and use relevant cognitive and practical skills to complete well-defined, generally routine tasks
- Identify, gather and use relevant information to inform actions
- Identify how effective actions have been
For You If
- You are a first-line manager or supervisor in facilities management
- You are new to the industry
Knowledge & Understanding
- Has factual, procedural and theoretical knowledge and understanding of a subject or field of work
- Can interpret and evaluate relevant information and ideas
- Is aware of the nature of the area of study or work
- Is aware of different perspectives or approaches within the area of study or work
Can Do
- Identifies, selects and uses appropriate cognitive and practical skills, methods and procedures
- Address problems that while well defined, may be complex and non-routine
- Use appropriate investigation to inform actions
- Review how effective methods and actions have been
For You If
- You work at an operational management level
- You are aspiring to these roles and want to stretch and develop knowledge and capability
Knowledge & Understanding
- Has practical, theoretical or technical knowledge and understanding of a subject or field of work
- Can analyse, interpret and evaluate relevant information and ideas
- Is aware of the nature of approximate scope of the area of study or work
Can Do
- Identify, adapt and use appropriate cognitive and practical skills to inform actions
- Address problems that are complex and non-routine while normally fairly well-defined
- Review the effectiveness and appropriateness of methods, actions and results
Responsibilities Include
- Day-to-day operations
- A range of support services
- Contractors and key supplier relationships
- Budgets
- Health and safety
- Facilities management projects
For You If
- You are at a middle or senior management level
- You are responsible for more specialised and complex functions
- You are aspiring to these roles and looking to stretch and develop
Knowledge & Understanding
- Has practical, theoretical or technological knowledge and understanding of a subject or field of work
- Can analyse, interpret and evaluate relevant information, concepts and ideas
- Is aware of the nature and scope of the area of study or work
- Understands different perspectives, approaches or schools of thought and the reasoning behind them
Can Do
- Determine, adapt and use appropriate methods, cognitive and practical skills
- Address broadly defined, complex problems
- Use relevant research or development to inform actions
- Evaluate actions, methods and results
Responsibilities Include
- Single or multi-site operations
- Hard and/or soft service provision
- Partner relationships
- Performance management
- Major projects with capital spend
- Compliance in health and safety
- Financial management
